1. Who We Are
Mt. Torrey Autoworks (“we,” “us,” or “our”) is a family owned repair shop located at 23 Serenity Lane, Lyndhurst, Virginia 22952. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
2. Information We Collect
We collect information you choose to provide to us, including:
- Contact form submissions — your name, email address, phone number, and the details of your message or repair request.
- Phone and email communications — information you share when you call or email us about a repair or quote.
Like most websites, our site may also automatically collect limited technical information, such as your browser type, device type, and pages visited, through standard server logs or analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your questions and provide free quotes;
- Schedule, perform, and follow up on repair services;
- Communicate with you about your repair or service request;
- Maintain and improve our website.
4. What We Don't Do
We do not sell, rent, or trade your personal information. We do not use your information for third-party advertising. We only share information when necessary to operate our business (for example, with a parts supplier for your specific repair) or when required by law.
5. Cookies & Analytics
Our website may use basic cookies or analytics services to understand how visitors use the site. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from contacting us or requesting a quote.
6. Data Retention & Security
We keep contact and service records only as long as needed for business, warranty, and legal purposes. We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.
7. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
8. Your Choices
You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it (subject to records we're required to keep).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised.
10. Contact Us
Questions about this policy? Call us at (540) 943-9977 or stop by the shop at 23 Serenity Lane, Lyndhurst, VA 22952.